Useless. They can't even tell what filter and oil to use as allegedly they don't have a way to look it up other than a paper book which is old. Don't waste your time, go elsewhere.
I arrive on Aug 27 @13:30 to change my tires here and there was no one at customer service had to wait 15 mins for someone to show up, which was after I asked a guy from the bay. The guy "Michael" shows up and says they are booked till 04:00 and asks me to come tomorrow and they open at 07:00.
Terrible service . Had to wait in line for 15 minutes because nobody was around and then I get attitude from the staff for my impatience. I see why nobody likes this store as a whole
Next Morning I show up The lady at customer service "Revella" says me the shop opens at 07:30 but they won't change tires until 10:00. At this point I am frustrated and heading back but I decide to atleast buy the stuff and get it replaced somewhere else. As I head back to the counter I hear her telling to Michael from the previous day "I told him to go away why is he coming back". I simply inquire about if atleast I can buy the tires. They say yes and None of them volunteer to help and I keep searching for the size p245/45r18 which is not pretty common. I stand there and see these guys asking others if they needed help, and when I turn my head towards them "Revella" says not you the other guy. I have never ever encountered such rude and disrespectful/discriminatory behavior anywhere. SHAME ON YOU WALMART.
Walmart Tires Auto Parts is a US Car Repair based in New Castle, Delaware. Walmart Tires Auto Parts is located at 117 Wilton Blvd, New Castle, DE 19720, USA.
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