I am in the middle of purchasing a 2005 BMW X5 from them. I did finance through the company, and I was told that I was approved with a $500 deposit and the rest due when I picked up my vehicle. However, I'm still not in the vehicle. When I first called to inquire about the process, I was told it takes 2 days because the car has to be evaluated by the in-house mechanic. Steven(salesman) informed me that it would take 5 days to complete the entire process. I'm 3 days in, and I have to take the initiative to call and check on the process of my vehicle. Although, I know that I am not the only customer and this place is super busy, I wish the communication and check-out process is handled differently. Right now, it seems as if I lost 500 bucks. On another note, Steven is patient and understood my apprehensions with this purchase, as I reside Clinton, MD and I have never purchased a car through a 3rd party. I JUST WANT MY CAR!!!!!! Guess I will find out on Saturday, which will make the 5th day of this very long process.
I bid on a vehicle and put down a $100 dollar (thank goodness not the $500 required) went to the bank came back with full payments only to find out the car is a stick shift. I clearly explained to the manager that I wasn't aware the car was a stick shift prior to bidding on it - I do not know how to drive a shift and that I am willing to purchase another vehicle. He basically said " too bad it's your responsibility to know what you are bidding on and my money was not transferable nor non refundable". I was really upset for losing my $100 dollars, but thank goodness I was able to get another vehicle at a non auction, dealership for a fraction of the price a newer model and 10000 miles lesser. Don't get tricked with The word "Auction" I suggest if you are looking for a car shop around do not get tricked by those profesional crocks.
I've brought 2 cars from dpaa2 a 04 impala and a 06 explorer. Any time I had an issue they was always willing to help esp Megan. I'm hoping in the next couple of years they can get my Cadillac I want lol... Love them!
Wow, this is a great place to shop around for used cars. He's the thing, they are some really great cars over there but if you don't Know witch one to pick just go ahead and talk to one of the people that selling them. They are some vehicles that under 100 thousand miles ,they are some that like a year old fairly been on the road. I was there with my friends they purchased a couple vehicles, honestly that was the best purchase ever. They've been driving around with them cars for ever and one thing they do is just get an oil changed that's it. Personally, Delaware public Auction is one of the best place to shop around for cars. Good luck guys , I hope you find a great vehicle.
Delaware Public Auto Auction made car financing easy for me. They made it possible for me to get a car that I really wanted with no problem. Also financing a car with not interest charged is really a blessing. The employees there are always helpful and quick to help you. so I appreciate their services. I would do it again.
Delaware Public Auto Auction is a US Car Dealer based in New Castle, Delaware. Delaware Public Auto Auction is located at 2323 N Dupont Hwy, New Castle, DE 19720, USA.
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