Since it was 11am and opening is at 11am the atmosphere was quiet. Service was rather fast.
The food is great and the menu has lots to offer and find it better than buffalo wild wings, but service sucks when you are there with a boyfriend. They seem to take care of the group boys that have no girls. I understand they hit on men to get good tips and can't when they are with a girl, but that doesn't mean deliver slow services. And they barely come to the table and when we are ready for the check it takes them a while to come to ask and they are not even in sight to have us wave them over and ask.
Love this place. Best wings in New Castle for sure. And the women serving are 10s and up lol. Definitely recommend to anyone looking for great food and excellent customer service.
Granted, Sunday night football... But, it wasn't even crowded. Went here to have a drink while waiting for my brother to get home from the game. Took forever for someone to wait on our table, while waiting for our drinks, the table behind us flagged down a waitress to say that had been waiting for someone to come BACK to their table they drank bottled water they had with them. Finally got our drinks (2 beers [1 bottle, 1 draft] and one mixed drink). Then we couldn't get our waitresses attention without trying to get it through other tables. This place has gone so far down hill....
Another couple and my husband and I have frequently dined at this establishment. The service and food have been very good. Last night it was a very different experience. We had to request silver and plates. Ordered an appetizer which was delivered after our meal was over. No condiments or paper towels on table. When asked server for them she never brought. Anything we needed was delivered by other servers who we had to find. Apparently hanging out at the bar was her job. No manager in sight. Looking for a new wings restaurant.
Hooters is a US Bar based in New Castle, Delaware. Hooters is located at 194 S Dupont Hwy, New Castle, DE 19720, USA.
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